If you are an Accredited Luthmore Installer, you have access to ‘Installer Mode’ which allows you to commission Luthmore One via a Bluetooth connection.
If you are having trouble connecting to ‘Installer Settings’, please contact customer support.
Step by Step Guide:
To access ‘Installer Mode’:
1. Ensure that ‘Bluetooth’ is enabled on your device
Caution!
Do not press the ‘Pair your boiler’ button.
This button is used by your customer to pair a boiler to their account. Pressing this button will pair the boiler to your account and prevent your customer from pairing. If you accidentally pair the boiler go to App > Setup > Boiler Settings > Unpair boil
2. Go to App > Setup > Installer Mode
3. The App will direct you to press and hold the top silver button on the boiler user interface for 3 seconds to activate Bluetooth pairing. The top LED on the boiler user interface with flash blue to indicate that Bluetooth pairing is active
4. The app will then search for available boilers
5. You will be presented with a list of available boilers. Select the boiler that matches your serial number from the list (boiler serial number can be found on a sticker on the underside of the wall bracket)
NB: If the serial number sticker is difficult to view a small mirror can be used to improve visibility
6. If the connection attempt times out the app will display ‘No boilers found’. In this case press ‘try again’
7. Upon pairing you will be directed to the ‘Installer Mode’ menu.